Contact Us

Have questions, need support, or want to partner with us? We're here to help and would love to hear from you.

Send us a Message

Fill out the form below and we'll get back to you as soon as possible

Get in Touch

Choose the best way to reach us for your needs

📞

Phone Support

+254 727591491

Mon-Fri: 8AM-8PM
Sat: 9AM-5PM

📧

Email Support

support@fixakenya.com

Response within 24 hours

💬

Live Chat

Available on website

Mon-Fri: 8AM-8PM

📱

WhatsApp

+254 727 591 491

24/7 automated responses

🕒

Business Hours

Monday - Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Emergency Only
Emergency services available 24/7 for urgent requests

Our Offices

Visit us at any of our locations across Kenya

🏢

Nairobi

Head Office
📍 Ruiru By-pass , thika superhigh way
📞 +254 727 591 491
📧 nairobi@fixakenya.com

Most Asked Questions

Find answers to common questions about our services

How quickly can I get a service?

Most services can be arranged within 24-48 hours. Emergency services are available same-day with priority booking.

Are your service providers verified?

Yes, all our service providers undergo background checks, ID verification, and skills assessment before joining our platform.

🛡️

What if I'm not satisfied with the service?

We offer a 100% satisfaction guarantee. Contact us within 24 hours and we'll make it right with a refund or re-service.

📍

Do you cover my area?

We currently serve 15+ cities across Kenya including Nairobi, Mombasa, Kisumu, and surrounding areas. Contact us to check availability.

💰

How do I pay for services?

We accept M-Pesa, bank transfers, cash, and card payments. Payment is due after service completion unless arranged otherwise.

🔧

What services do you offer?

We offer home cleaning, plumbing, electrical work, carpentry, appliance repair, pest control, and many other home services.